Friday, 1 February 2013

Communication Importance

COMMUNICATION IMPORTANCE
The power of communication has been demonstrated over the years. We can inspire, create change, enlighten; or we can hurt, cause conflict, confuse, bully or de-motivate.
Talk is cheap, but the wrong sort of talk, or lack of it, can prove extremely expensive for a business. A customer can be lost, you can be accused of harassment, relationships can be damaged or you lose your credibility.
Knowing how to communicate effectively can save you a lot of time and money by getting the job done quickly and correctly, increase your professional image, build relationships and make life much easier. It does pay to talk, when you get it right.
Effective communication helps us better understand a person or situation, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish.
The goal of effective communication should be mutual understanding and finding a solution that pleases both parties, not ‘winning’ the argument or ‘being right’. Healthy communication skills can strengthen relationships and reduce stress.

Some Tips to improve Communication

Stay Focused :

Don’t bring up past hurts or other topics when dealing with the current ones. Stay focused on the present, your feelings, understanding one another and finding a solution.

Pay Attention:

Truly effective communication goes both ways. Try really listening to what the other person is saying. Don’t interrupt. Don’t get defensive. To be effective at communication, you must be able to take in information provided by the other person. If you understand what they are saying to you, it is much easier to find a way to make your message relevant to them. Also this helps the other person to be more willing to listen to you.

Analyze others views :

Conflict arises mostly due to improper communication. We try to convince the other person by talking a lot. But if, we all do this all the time, there’s little focus on the other person’s point of view, and nobody feels understood. Try to really see the other side, and then you can better explain yours. If you don't 'get it', ask more questions until you do. Others will more likely be willing to listen if they feel heard. Analyze others views and accordingly make others understand your views.

Handle Criticism with Positive Approach: 
When someone comes at you with criticism, it’s easy to feel that they’re wrong, and get defensive. Its hard to tackle criticism. Criticism is hard to hear. But it is important to listen for the other person’s views and respond with the positive approach for their feelings. Also, look for what’s true in what they’re saying; that can be valuable information for you. Handling criticism with the positive approach helps to achieve success in our workplace.
Don’t underestimate yourself
We need to realize that personal responsibility is always a strength not a weakness. Effective communication involves admitting when you are wrong. It shows maturity and helps to sort out the issue and to find the opt solution for the issue. It also often inspires the other person to respond in kind. Thus the mutual understanding is developed.
Never Argue
Argument is complete waste of time. It leads often to conflicts and mislead you. Be calm, understand the situation and act wisely.


No comments:

Post a Comment